Health Outreach Partners presents its newest toolkit titled “Transportation and Health Access: A Quality Improvement Toolkit.” The toolkit is an easy-to-use, practical guide to assist health centers with assessing the scope of the problem and finding solutions to missed medical appointments due to transportation barriers. The toolkit guides the user through the two key phases of the quality improvement process: Needs Assessment and Plan-Do-Check-Act (PDCA) cycle, a continuous quality improvement process. Each section contains an overview of the concepts and sample tools. The tools are designed to be a starting point, and can be customized as needed to align with the specific context and resources of each health center.

Authors: Sonia Lee, Alexis Wielunski



Launched in March 2016, HOP’s Transportation Initiative (TI) seeks to document the impact of transportation barriers on healthcare costs and to strengthen patient-centered transportation solutions through data gathering tools and effective collaborations. Learn more on our Transportation Initiative page.