HOP’s new report, Transportation and Health Access: Rides to Wellness Community Scan Project, describes the scope of the problem of transportation barriers and its financial impact due to missed appointments. Based on a national survey with health centers, findings show no-show rates ranging from 11-30%, but that the reasons for missed appointments are not being tracked. By addressing transportation barriers, there is greater potential for financial benefits for health centers. The report also includes six profiles of communities who are taking action to address barriers and decrease loss of revenue.

Authors: Sonia Lee, Alexis Wielunski, Liam Spurgeon, Edith Hernandez



Launched in March 2016, HOP’s Transportation Initiative (TI) seeks to document the impact of transportation barriers on healthcare costs and to strengthen patient-centered transportation solutions through data gathering tools and effective collaborations. Learn more on our Transportation Initiative page.